Open Meetings settings and scroll to Booking reminders and Meeting assistant. Turn email and SMS reminders on or off for 1 day and 1 hour before a meeting, and choose which meetings the assistant joins.
Booking reminders
You can send two reminders for each booked meeting: 1 day before and 1 hour before.
For each reminder, switch Email and SMS on or off.
- Email goes to the person who booked, the host and the invitees.
- SMS goes to the person who booked only.
If you have no phone number connected, SMS reminders are off. The page says so and keeps your SMS choices for when a number is available. See How to set up Phone and SMS in FlowForce.
Meeting assistant
The meeting assistant joins your video meetings for you.
- Auto-join turns it on. It applies after a Google sync, or when you save a meeting that already has a join link.
- Which meetings sets the rule. All meetings means every meeting you are in that includes a video link.
- Skip when the title contains lets you list phrases, one per line, up to 10. Meetings with those words in the title are skipped. It is not case sensitive.
- Name in the meeting is the name everyone sees in the participant list when the assistant joins.
Connected accounts
At the bottom of the page, Connected accounts shows whether Google, Outlook / Microsoft Teams and Calendly are connected. Click Connect next to any that are not.
If it did not work
SMS is greyed out. Connect a phone number first.
The assistant joined a meeting I wanted private. Add a phrase from that meeting's title to Skip when the title contains, or turn Auto-join off.
The assistant did not join. Check that the meeting has a video link, and that your calendar is connected.