Go to Integrations, click Outlook calendar, and click Connect. Sign in with Microsoft and allow access. FlowForce then uses Outlook for availability, events and booking.
Steps
- Click Integrations in the MORE group of the sidebar.
- Under Calendar & meetings, click Outlook calendar.
- Click Connect and sign in with Microsoft.
- Open Schedule to see your events.
Add Microsoft Teams links
Microsoft Teams adds Teams links to your meetings. It uses the same Outlook sign in. Click Microsoft Teams under Calendar & meetings and click Connect.
What to know before you disconnect
Outlook and Teams are linked. The connect window says that disconnecting Outlook or Teams removes both.
OneDrive is separate. Connecting Outlook does not connect OneDrive. See How to connect Google Drive or OneDrive to FlowForce.
If it did not work
Microsoft asks for admin approval. Your IT team may need to allow FlowForce for your organization. Ask them to approve it.
My Schedule is empty. Check that you signed in with the right Microsoft account.
Teams links are missing. Make sure Microsoft Teams is connected as well as Outlook.