Click the bell at the top right of any page. The Notifications panel opens with your latest alerts. When nothing is new it says "All caught up!".
What is in the panel
- Notifications is the list of your alerts, such as a lead assigned to you or a missed call.
- A prompt such as "Miss fewer hot leads" offers Turn on instant alerts, so alerts reach your phone even when FlowForce is closed.
- The gear at the top right of the panel opens your notification settings.
Choose what reaches you
Open the gear, or go to your profile and click the Notifications tab. Switch each channel on or off, then pick which events you want. See How to choose which notifications you get in FlowForce.
If it did not work
The bell shows nothing but I expected an alert. Check that the event is turned on under your notification preferences.
I do not get alerts on my phone. Turn on Push in your notification settings and allow notifications when your browser asks.