Home AI How to set up the Voicemail Agent with your own voice

How to set up the Voicemail Agent with your own voice

Last updated on Nov 09, 2026

Open Outreach, AI Agents, and click Voicemail Agent. The setup page, Set up your voice, starts with a consent step. You confirm the voice is yours before FlowForce creates a voice model.

The Set up your voice page

What the agent does

The Voicemail Agent leaves personalized AI voicemails in your own voice when the power dialer reaches voicemail. See How to use the FlowForce AI agents for follow-up and voicemail.

Steps

  1. Click Outreach in the sidebar, then AI Agents.
  2. On the Agents tab, click Voicemail Agent.
  3. On Set up your voice, read the page. It says it lets FlowForce leave voicemails that sound like you. Click Continue.
  4. On Your consent, tick the box. It reads: "I confirm this is my voice and authorize FlowForce to create a voice model solely for leaving voicemails on my behalf."
  5. Click Continue.

The consent step, which must be ticked before you continue

You can click Cancel at the top right to leave setup.

Before you start

The agent works with the power dialer, so Phone & SMS should be set up and connected. See How to set up Phone and SMS in FlowForce and How to make a call from FlowForce with the dialer and keypad.

If it did not work

Continue is greyed out. On the consent step, tick the box first.

The Voicemail Agent shows Off. Setup alone does not turn it on. Open the Agents tab and check its state.

I changed my mind. Click Cancel. Nothing is created until you consent.

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